Shipping policy

1. Receive your order request

After processing your payment and receiving your order request, we will confirm this order by email. Then we will prepare the items in your order.

 

2. Processing time

In this section, we ask for quality control for 1 business days and arrange for proper shipping. After the package is shipped, we will send you an email with the delivery information.
[ Note: In orders with multiple projects, the processing time will be based on the project with the longest processing time].

3. Shipping time

The actual delivery time for the destination country is based on the shipping method in your order.
[ Note: Public holidays, destination countries and couriers will also be affected].

4. Delivered

Total delivery time = processing time + transportation time
According to feedback, most packages can be delivered quickly and securely.

5. Notes on COVID-19

In view of the current COVID-19 pandemic, the normal operations of all express companies around the world have been affected, including our express partners, order delivery may be delayed by 3-5 business days. Thank you very much for your patience and understanding!

6. Contactless delivery (due to COVID-19)

Customers can choose to make contactless delivery at this time.